Date of Award

Spring 6-4-2022

Document Type


Degree Name

Master of Industrial Design


Industrial Design

First Advisor

Tom Weis

Second Advisor

Soojung Ham

Third Advisor

Louise Boyle


Social anxiety has become the third most common mental illness in the U.S, but there still is a lack of public understanding of this issue as it often goes unspoken. Through my research, I found that social anxiety is deeply entangled with environments, situations, and interpersonal interactions; especially within unfamiliar, uncomfortable, and unsafe situations.

Workplace exacerbates social anxiety as people are constantly being evaluated by others, exposed to new situations, and required to perform well, which leaves no room for people to share the unspoken and seek support. Guided by the questions of what social anxiety is and how it affects people, this thesis researches how internal and external factors produce and sustain social anxiety.

I create tools and activities for people to support themselves and their peers, while making space for people to voice their needs. This thesis advocates for emotional awareness in the workplace and emphasizes the need to create an emotionally supportive environments built o! mutual understanding, support, community, and care.


View exhibition online: Jenny Jingxuan Chen, To be seen, to be heard



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